Legal
DRAFT — SUBJECT TO LEGAL REVIEW. The content on this page is a professionally structured starting point, not finalized legal text. It must be reviewed by qualified counsel before publication.
Privacy Policy
RydX collects information provided directly by Riders and Captains during pre-launch registration (name, contact details, area, vehicle information) and uses it to communicate about the RydX pilot and related services. Information is not sold to third parties. [Full data-handling, retention, and third-party processor disclosures require legal drafting.]
Terms of Service
Use of the RydX website and any future RydX platform is subject to terms to be finalized ahead of live operations. [Full Terms of Service require legal drafting.]
Rider Terms
Terms specific to Riders using the RydX platform once live, including booking, payment, and cancellation conduct. [Requires legal drafting ahead of pilot launch.]
Captain Terms
Terms specific to Captains, including onboarding requirements, the Phase 1 subscription model (₹29/day or ₹499/month, 0% commission), and conduct standards. [Requires legal drafting ahead of pilot launch.]
Cancellation / Refund
Cancellation and refund policy for booked rides and Captain subscriptions will be published ahead of live operations. [Requires legal drafting.]
Safety
See our dedicated Safety & Trust page for current and planned safety capabilities.
Grievance
Riders and Captains can raise a grievance by emailing info@gorydx.com with subject line "Grievance". [A formal grievance-officer process, as may be required by applicable regulation, requires legal drafting.]